Shipping policy

No shipments or deliveries are processed on weekends or public holidays. These will be administered on the next working day. 

5.1 Delivery (“Delivery”) of the Goods/Equipment is taken to occur at the time that:
(a) the Customer or the Customer’s nominated carrier takes possession of the Goods/Equipment at the Supplier’s address; or
(b) The supplier (or the Supplier’s nominated carrier) delivers the Goods/Equipment to the Customer’s nominated address even if the Customer is not present at the address.

5.2 At the Supplier’s sole discretion the cost of delivery is in addition to the Price.

5.3 The Customer must take delivery by receipt or collection of the Goods/Equipment whenever they are tendered for delivery. If the Customer is unable to take delivery of the Goods/Equipment as arranged then the Supplier shall be entitled to charge a reasonable fee for redelivery and/or storage.

5.4 Any time or date given by the Supplier to the Customer is an estimate only. The Customer must still accept the delivery of the Goods/Equipment even if late and the Supplier will not be liable for any loss or damage incurred by the Customer as a result of the delivery being late.

5.5 Unfortunately, we cannot ship to PO Boxes. Please supply a residential or workplace address for delivery.

5.6 CCR is not liable for any products damaged or lost during shipping.
If you received your order damaged, please contact our team to file a claim. Please save all packaging material and damaged goods as this will be required as part of the claims process. Any shortages, damages or discrepancies must be advised within 7 days of the invoice date.

5.7 Preorder and non-preorder items will be dispatched together so please keep this in mind when ordering. We do not split couriers.